This is a great article on necessary steps to a great sale of your business. Basically you need to consider the sale of your business as the single most important client you will seek out and close.
Eric Gilboord, A2E

7 Essentials to Sell Your Company at a Premium
by Robert Sher as seen on Forbes.com 

All too many mid-market CEOs sell their companies for far less than what they’d hoped for because they hadn’t prepared for the “exit day.” In my research and experience, I’ve found seven strategies to be essential for executives who some day want to cash in on all the hard work and risks they took.

What do you do when someone lets you down?
Hey, stuff happens and people (associate, employee, supplier, customer, family or friend) can fail to deliver. When they miss a deadline, it's not always their fault. Could be their associate let them down, illness, or just mother nature/the universe messing with you. But did you get a call or email saying there was a problem?

Is it consistent, do they let you down over and over again? Is it something different each time? Maybe they don't care about you or are they driving you away consciously or subconciously? 

In any case you need to find out. In my experience 'If it looks like a duck, and walks like a duck...it's likely a duck.' Yes there are exceptions. Not often though.

Assuming it's a duck, you have two clear choices. 

1. Do nothing, get upset, let them keep disappointing you until you blow up or worse blow up a relationship with them or an innocent third party.
2. Cut them loose. Better for you and better for them.

Because it's NOT ok. 
Something not sitting right with you? Want to talk? Please feel free to call or email.

Eric Gilboord
[email protected]
416-270-2466